Telefónica. Extension contract implemented since 2002. January 2009
News Archive

The Contract includes a technical support level 3 for the first semester of 2009.

The tasks are, among other, the following ones:

  • Working days telephone support, from 08:00 am till 20:00h, via Nexus.

  • Incidence and query reports

  • Generation of reports with incidences and queries